PagePack Software / Xerox Device Agent

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Xerox PagePack Instructions

PAGEPACK SOFTWARE DETAILS

The PagePack Software / Xerox Device Agent Lite (XDA Lite) allows you to manage our Xerox devices over your network. The application finds printers, displays their statuses, automatically collects meters from the printers, submits the meter reads, and allows for remote management of the printers. You would also use this software to place service calls for on-site support and also request all consumables for your covered Xerox device.

Please use the link below to download and install this PagePack Assistant software on any computer that is on the same network as the copier. (You can load this on multiple computers too or on the server).

https://transactions.services.xerox.com/XeroxAutoUpdate/DownloadLatest.aspx/994b5783-a611-4e46-b747-6eddef949454

Detailed PagePack software installation instructions can be found in this pdf: Pagepack / Xerox Device Agent User Instructions

You will need the following credentials to complete the PagePack software installation. At the first login, you will be prompted to change your temporary password. Note that the credentials are case-sensitive.

SCOT Reg ID , Username, Password, Equipment Make, Model and Serial #: (This information will be sent in an email from Magnum)

About 24 hours after the install of the XDA / PagePack software, you can use the XDA software OR use the below links to request service and supplies.

Order Supplies Link – https://office.services.xerox.com/XeroxServicesManager/UI/Customer/OrderSupplies.aspx

Order Service Link – https://office.services.xerox.com/XeroxServicesManager/UI/Customer/IncidentsListForAdd.aspx

For assistance with the Xerox XDA / PagePack Software Customer Portal login or operation, please call the support team at 888-892-6483