We are committed to the highest quality in the design, manufacture and service of all we sell. We measure our success by one standard: Total Customer Satisfaction.
One of the main reasons clients transfer their business to us is because their current vendor was unable to consistently keep their printer / copier fleet up and running. So what happens when there is a problem - do you have a road-map to ensure that your business keeps functioning without having to unnecessarily upgrade your copier well ahead of the lease expiry?
The Total Satisfaction Guarantee provides that, if you are not totally satisfied with the performance of any Xerox equipment, Xerox will, at your request, replace the unit at no charge, with an identical model.
Our Total Satisfaction Guarantee that fully protects your decision. Quite simply, it is the best written guarantee in the entire industry.
We make this offer to clearly demonstrate that our measure of quality is our Customer's full and Complete Satisfaction and this Total Satisfaction Guarantee is effective for the entire term of the lease.